Off Centre (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you visit our website or use our mobile or web app, which is available exclusively to existing customers.

1. What Information We Collect

We collect and store the following types of information:

Website Visitors

Name and contact details if you fill out a form or make an enquiry

Any information you voluntarily provide in emails or contact forms

Website usage data through cookies and analytics tools

App Users (Existing Customers Only)

Account login information

Student and enrolment details (name, age, class preferences)Attendance, payment, and communication history

Any information submitted by you or generated through usage of the app

2. How We Collect Information

We collect personal information directly from you when:

You fill out forms on our websiteYou contact us by phone, email or social mediaYou use our app or log into your customer account

We also use third-party services (such as analytics and payment gateways) that may collect data about your usage, consistent with their privacy practices.

3. Why We Collect It

We collect your information in order to:

Provide dance education services and customer support

Process registrations and payments

Keep you informed about classes, events, and important updates

Personalise your experience with our app

Comply with legal obligations

4. Use of the Off Centre App

Our app is available exclusively to current customers of Off Centre and is used to:

Manage enrolments and student profilesView class schedules and receive updatesTrack attendance and performanceCommunicate with our team and receive alerts

Access to the app is restricted to authorised users with an active customer account.

5. Disclosure of Personal Information

We do not sell or rent your personal information. We may disclose your information:

To service providers and partners who assist us in delivering our services (e.g., payment processors, email systems)If required by law or in the case of a health or safety emergencyWith your consent, or as otherwise authorised under the Australian Privacy Principles (APPs)

6. Data Security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access or disclosure. These include secure data storage, limited access controls, and encrypted communications where applicable.

7. Access and Correction

You may request access to the personal information we hold about you or ask us to correct it if it’s inaccurate. To do so, please contact us using the details below.

8. Cookies and Analytics

Our website may use cookies to enhance user experience and track website performance. You can disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact on via [email protected]